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Date:November 24th, 2022
08:00 am- November 25th, 202212:00 pm
Instructors: Giang Nguyen, Program Manager, Schoolab and co-facilitators
Attendees: IEC students from BUILD-IT and non-BUILD-IT universities
Expected Outcomes: The workshop introduces design thinking and how it can be implemented in organizations. It helps students understand the the philosophy and processes of design thinking and how to apply them to understand users better and provide solutions creatively. The workshop will focus on promoting human-centric problem-solving and innovation within organizations. At the end of the workshop, students will be able to:
• Gain foundational and practical understanding of the essential design thinking skills and mindsets
• Learn how to understand problems from the users’ perspective
• Learn to use ideation techniques to quickly generate ideas and prioritize a concept
• Learn how to de-risk your new ideas by gaining feedback through rapid prototypes and pitching
| Start time | Title | Activity | Objectives |
|---|---|---|---|
| 08:00 - 08:05 | Welcome | Introduction to training | Briefly introducing the agenda, who we are and why we are here |
| 08:05 - 08:15 | Ice Breaker | "Mình muốn đi du lịch" - "But/And" Exercise | Convert from restrictive (rational but reductive) thinking to all-things-go creativity |
| 08:15 - 08:30 | Design thinking - Global context (Related topics of IEC) & systematic thinking - Design thinking (why? what? how?) Adopting a holistic view (human-centric and non-human) |
Lecture Shaping the mindset Introduction to Design Thinking |
Introduce the whole process, bring some perspective to the workshop with real life change applications |
| 08:30 - 08:45 | Teamwork session 1- Design thinking + System Thinking - Problem mapping (The World Around Us) Team expectations after the workshop Sharing |
- Connect the dots (brainstorms different problems) - Define team (can co-define in advance or randomly on D-Day) |
Understand why Design Thinking is important to better understand and have a good position to solve 'wicked problems' that we have today |
| 08:45 - 09:05 | Part 1 - Observation phase - Why is it important with activity of bias - Different tools and assets to leverage observation phase |
- Attribution bias / Debunking (To understand why Interviews is important) | Building empathy with user to create solution based on user |
| 09:05 - 09:25 | Teamwork session 2 - Observation - Research Protocol - Desk research - Stakeholders mapping Sharing |
- Give students 6 different scenarios based on IEC topics - Desk research to list some hypothesis around the topic - Do stakeholder mapping |
Stakeholder mapping and research strategy |
| 09:25 - 09:55 | Teamwork session 3 - Observation - Interview - Interview guideline - Stakeholder interview |
- Invite 5 - 10 stakeholders for student teams to interview in breakout rooms so that they can experience how to conduct an interview | Persona, Empathy map |
| 09:55 - 10:10 | Mini Break | ||
| 10:10 - 10:20 | Part 2 - Ideation | Training | Creative stance |
| 10:20 - 10:40 | Teamwork session 4 -Ideation Brainstorming Spamming (Crazy 8, Prioritize, etc...) Individual Voting Sharing |
I wish/I wonder/I like | Emphasize on a sync brainstorm and collaboration, allowing every person to contribute to conversation |
| 10:40 - 10:50 | Part 3 - Prototyping | Training | Prototype and test in Lean Startup |
| 10:50-11:20 | Teamwork session 5 - Prototyping Storyboarding |
Storyboard | Storyboard |
| 11:20-11:45 | Pitching | Invite 5 teams to share x 3 mins/team + feedback from facilitators | Pitching skills |
| 11:45 | Summary & Wrap Up | - Key lesson learned - Word cloud - NPS form |
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